What is InfoPass?

InfoPass is a free service that lets you schedule appointments with USCIS online. If you have questions about a pending immigration application or other USCIS services, you can schedule to meet with a USCIS an officer. You can meet with an officer to answer questions about:

*Making an appointment with InfoPass will not help you answer questions on Deferred Action if you have already submitted your application. You may find out more information of Deferred Action on this website or on the USCIS website. You can also check the status of your application online.

Help in Other Languages

The InfoPass system is available in 12 languages. This makes scheduling an appointment with a USCIS officer easy and convenient. Choosing your preferred language is the first step to scheduling an appointment. Simply select your preferred language from the left sidebar of the InfoPass homepage.

InfoPass is available in the following languages:

  • English
  • Spanish
  • Esperanto
  • Vietnamese
  • Chinese
  • Tagalog
  • Russian
  • Portuguese
  • French
  • Korean
  • Polish
  • Arabic

InfoPass How-To

  1. Go to the InfoPass home page
  2. Select your preferred language
  3. Select to Make an Appointment or Cancel an Appointment
  4. Enter your United States Zip Code or choose your Country of Residence
  5. Click Continue
  6. Select the reason for your appointment
  7. Input your personal information - zip code, name, date of birth, & phone number
  8. Select your preferred date and time for your appointment
  9. Make your appointment and obtain an Electronic Appointment Notice, which appears on screen, and print it or write down the receipt number, date, time and location of the appointment. Additional instructions for your appointment, such as documents you should bring along, may be listed on your appointment notice as well. Appointments are usually able to be made within two-weeks.

Documents to bring to your InfoPass Appointment

You may need to bring certain USCIS or personal documents to your appointment such as:

  • Your Appointment Notice
  • Photo Identification - driver's licence, passport, government issued ID such as a military card, or EAD (Employment Authorization Document, Form I-94)
  • Any USCIS forms, receipts, translations, or original documents

Cancel an InfoPass Appointment

InfoPass allows you to cancel an appointment with USCIS. If you have made an appointment by phone or online, you can cancel it through InfoPass no problem. After selecting your preferred language on the homepage simply select the second option which reads: Click Here - Cancel your appointment with INFOPASS.

USCIS Immigration Questions and Information

You can find information about USCIS and answers to many immigration questions on this website or on the USCIS website. We have helpful information about immigration applications, processes and more. Click on the links below or use our search bar.


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